Worry-Free Purchase
BUYER PROTECTION See More
30-Day Returns Guarantee
Full or Partial Refund If The Item Is Not as Described
SUSTAINABILITY See More
Responsible Products and Partnerships
Green Day Donate US$1 for Every Item
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
Shipping & Handling
RECEIVING TIME = PROCESSING TIME + SHIPPING TIME
Item(s) will be shipped within 3-5 business days of receiving full payment. Standard shipping usually takes 7-14 working days to arrive. Learn more...
30-Day Return Policy
If for any reason you are dissatisfied with any item(s), simply email us at service@anotherchill.com. You can return the product within 30 days after receiving the delivery. We will always offer the best solution for our customers. Learn more...
Have a question, or want an update on your order? If you have any questions at all, feel free to reach out to us. Write to us at service@anotherchill.com. We are always happy to help!
We respond to most emails within a business day or two. But if you do not get a response from us, please check your spam bin!